Administrative Assistant – Mental Health Programs

Our Mental Health department is seeking an Administrative Assistant to support the Director. As Administrative Assistant, you will provide high-level administrative support for the agency’s crisis response and housing programs. You will be essential in helping coordinate internal processes, maintain organized documentation, and ensure effective communication within and outside the department. You will accomplish this by:

• Typing correspondence, reports, case summaries, program materials, presentations, and internal memos as assigned by the Director;
• Maintaining the Director’s calendar, scheduling meetings with internal teams, community partners, and external stakeholders;
• Tracking critical deadlines and program benchmarks for licensing compliance, reporting requirements, and collaborative initiatives;
• Organizing logistics for team meetings, program trainings, and stakeholder events including room bookings, agendas, minutes, and follow-ups;
• Processing invoices, monitoring office supply inventory, and tracking expenses related to program activities and grant allocations; and
• Providing coverage and assistance at the reception desk as needed, including answering phones and greeting visitors.

• Minimum of two (2) years experience in administrative support or office operations, preferably in a social services or nonprofit setting.
• Experience with database systems and program tracking tools preferred.
• Ability to communicate effectively, orally and in writing, with a wide range of individuals.
• Minimum typing speed of 50 wpm with a high degree of accuracy.
• Proficiency in Microsoft Word, Excel, Access, Outlook, and PowerPoint.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Acts 33, 34, 114, and sex offender registry clearances.
• Valid PA driver’s license, mandated Agency auto insurance coverage, and reasonably clean driving record.

Annual income based on years of experience: $38,500.80 - $42,140.80 ($18.51 - $20.26 per hour).

Benefits:

• 100% Employer paid life insurance, short-term disability, and long-term disability polices,
• Employer contribution toward dental and vision
• ICHRA health plans – Using an allowance, choose the best plan for you,
• 16 paid holidays,
• 15 days of vacation in first year of employment,
• Sick time,
• 8% retirement match after 1 year and 1000 hours of service,
• Mileage reimbursement,
• Time and a half for holidays worked. 

Westmoreland Community Action (WCA) is committed to recruiting and retaining a diverse workforce that reflects our community and those that we seek to serve. If you, in good faith, believe that you are qualified to succeed in this position, we encourage you to apply. Please include a cover letter to tell us about your unique qualifications for the position. Our hiring manager will review your application and, if interested, will contact you regarding next steps.

REQUIREMENTS NECESSARY TO SAFELY PERFORM THE ESSENTIAL FUNCTIONS OF THE POSITION OF ADMINISTRATIVE ASSISTANT:

Physical requirements - Push/pull, lift/move up to 25 pounds.

Manual dexterity - Perform moderately difficult manipulation – typing, filing, writing.

Coordination - Perform tasks requiring foot and/or hand/eye coordination – driving, data entry.

Mobility - Walk, stand, sit for prolonged periods, drive.

Speech - Articulate with accuracy – employee/client interaction, phone communication.

Vision - Read small print, use a computer, drive a car.

Hearing - Receive verbal instructions, answer phones, communicate clearly.

Concentration - Able to concentrate with some interruptions.

Attention span - Able to attend to tasks for more than 60 minutes.

Conceptualization - Able to understand and relate to concepts behind crisis and housing support services.

Memory - Able to recall multiple tasks and assignments over extended periods.

Environmental Conditions - Primarily indoor work in an office setting.