DescriptionMercier Consultancy is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives to join our dynamic team in stunning Greece, complete with a fully paid relocation package! In this pivotal role, you will deliver outstanding support to our Finnish-speaking clients, ensuring their inquiries are addressed promptly and professionally. Greece is known for its captivating scenery, rich history, and warm hospitality, making it a wonderful location for both personal and professional growth. If you are passionate about customer service and eager for a new adventure, we want to hear from you!
Responsibilities
- Provide exceptional customer service in Finnish via multiple communication channels, including phone, email, and live chat.
- Assist customers with their inquiries about products and services, offering knowledgeable guidance.
- Effectively resolve customer complaints and issues with a strong focus on satisfaction.
- Accurately document customer interactions and contribute feedback for continuous improvement.
- Work collaboratively with team members to enhance service quality and address common challenges.
- Stay informed about company products and industry trends to provide relevant support.
- Participate in ongoing training and development opportunities to improve service delivery.
Requirements - Fluency in Finnish and English is required, with strong written and verbal communication skills.
- Previous experience in customer service is an advantage, but a willingness to learn is highly valued.
- Excellent problem-solving abilities and a commitment to delivering high-quality customer service.
- Able to manage multiple inquiries effectively in a fast-paced environment.
- Basic computer skills, and familiarity with customer service software is a plus.
- Willingness to relocate to Greece and embrace a new cultural experience.
- Flexibility to work various shifts, including evenings and weekends, as needed.
Benefits - Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...