Medical Assistant

Position: Medical Assistant 

Reports to: Director of Clinical Operations (DCO)

Overtime Status: Hourly, Non-Exempt

Schedule: 8 hour shift, Monday to Friday

Scope: Responsible for providing organization and support to assigned provider. Responsible for Patient Clinical Triage and EMR chart documentation, handling all patient phone calls and acting as liaison between the patient and the doctor, refilling and prior authorization of all patient medications, preparation of back office clinical charts for daily schedule. As well as a multitude of tasks related to back office medical assistance functions.

• Essential Duties & Responsibilities: 
• Triages patients during clinical hours-to induce necessary documentation with EMR.
• E-scribing of medication.
• Coordinates the patient flow from the back office, including check out as needed.
• Addresses all patent messages and internal messages daily.
• Prepares any clinical charts at least two days in advance and assures that all results are in the system.
• Scans all paperwork into the EMR once the note is completed.
• Return patient phone calls daily.
• Schedule office appointments and procedure appointments.
• Discuss preparations for procedures and ordered tests by physician.
• Complete tasks from the provider daily, scribe for the provider during office appointments.
• Act as a liaison on behalf of the provider for positive patient care.
• Prior authorizations, phlebotomy, refill requests, capsule endoscopy, and other procedures.
• Maintains inventory/order/cleanliness of assigned exam rooms and workstations
• Travels to satellite offices to assist, when necessary, as directed by DCO or superiors. 
• Provides back-office assistance for other providers as needed.
• Ability to work at other locations as needed.
• Will perform other duties and tasks as assigned by superiors.
• Must be open to cross training and learning other areas as needed 

Education and/or Experience:

High school or equivalent

2 years MA experience

Phlebotomy experience

License/Certification:

Certified Medical Assistant (preferred) 

BLS/CPR (preferred)