Medical Assistant

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits:

• Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more
• Robust earned paid time off program (PTO)
• Federal Loan Forgiveness Program (available on eligible roles)
• Professional Development Support

SCOPE OF ROLE

Reporting to the Supervisor, the Medical Assistant is responsible for a variety of patient care, technical, and clerical related functions and clinic patient flow by assisting members of the patient care team and providing a broad range of health care services. The Medical Assistant provides excellent patient care by prepping patients for appointments, administering medications, completing appropriate health and medication information and accompanying documentation, obtaining vital signs, and maintaining a healthy/safe work environment. The Medical Assistant will create a professional and friendly work environment while utilizing medical and administrative skills to provide support to patients and staff. 

HOW YOU’LL SUCCEED:

• Responsible for intake of all patient appointments to include: vital signs, height and weight, confirming reason for visit, interviewing patient to determine health history for documentation, preparation of patient for examination/interview/procedure, and updating medication profile during rooming process prior to provider visit.
• Assist in evaluating patient's response to the plan of care and works in collaboration with the inter-professional team to make any needed adjustments as directed by the RN or provider.
• Assist in coordination of care for patients across service lines within and outside of Signature Health to coordinate excellent patient care.
• Complete appropriate documentation in the medical record to comply with state, federal, and departmental policies when sharing/documenting patient care data.
• Exhibit a non-judgmental, empathetic, and a fully supportive approach when communicating with patients, families, and staff.
• Provides care that is safe, ethical, patient and family centered, culturally congruent, age related, and evidence based.
• Ensuring quality of care by implementing nursing philosophies and standards of care; enforcing adherence to state board of nursing requirements and to other governing and regulatory entities.
• Administer medication under the direction of a Physician or Nurse Practitioner. 
• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing. 

KNOWLEDGE & EXPERIENCE:

• Graduate of an accredited Medical Assistant program required.
• 1+ years' experience in an ambulatory based setting as a Medical Assistant preferred.
• Medical Assistant Certification required; certification completion required within 6 months of hire.
• Current Basic Life Support (BLS) required. 
• Knowledge and comfortability with vaccine administration; knowledge of OSHA, FDA and CDC guidelines.

WORKING CONDITIONS:

• Work is normally performed in a typical interior/office/clinical work environment.
• While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
• Requires periods of sitting, standing, telephone, and computer work.  
• Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
• Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
• Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
• Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
• Possible exposure to blood borne pathogens while performing job duties.
• The physical environment requires the employee to work both indoors and outdoors, sometimes under a covered tent, in heat/cold, wet/humid, and dry/arid conditions.  
• Frequently required to use personal protective equipment to prevent exposure to hazardous materials. May be requested to work overtime and weekends for special program events. 
• Ability to stand for long periods of time
• Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
• Sufficient dexterity to operate a PC and other office equipment.

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. 

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.