A Cashier's primary role is to assist customers in the in-store check-out process. Main cashier duties and responsibilities include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change. Responsible for counting the contents of the cash register drawer at the end of each shift, maintaining receipts, records, and withdrawals. May be responsible for checking materials and supplies and reporting when stock is low.
Handle cash, credit, or check transactions with customers
Scan goods and collect payments
Ensure pricing is correct
Issue change, receipts, refunds, or tickets
Redeem stamps and coupons
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Make sales referrals, cross-sell products, and introduce new ones
Resolve customer complaints, guide them, and provide relevant information
Bag items carefully
Greet customers when entering or leaving establishment
Maintain clean and tidy checkout areas
Keep reports of transactions
Process returns and check to see if items are damaged
Answer customers' questions and get a manager if answer doesn't solve the issue
Bag, box, or wrap packages
Provide excellent customer service to ensure satisfaction
These are the basic skills needed to obtain this position, but be aware that you will have to complete other duties that do not involve being at the register, such as Facing, Stocking, Taking out trash, Swiping, and Mopping.