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Front of House TeamMember

Chick-fil-A
Full-time
On-site
Burlington, North Carolina, United States
$12 - $15 USD hourly

At Chick-fil-A, the Team Member role is more than just a job—it’s a challenge and an opportunity. This position is designed for individuals who thrive in fast-paced environments, hold themselves to high standards, and are motivated to serve others exceptionally well.

Our restaurant operates with a guest-first mindset and a servant-leadership culture. We have high expectations because we believe our guests deserve the very best—every interaction, every order, every time. Team Members play a critical role in delivering signature Chick-fil-A service by creating meaningful connections, maintaining operational excellence, and supporting one another.

This Role Is a Great Fit If You:

  • Are looking for a challenge and take pride in meeting high expectations
  • Believe serving others is a privilege, not an inconvenience
  • Naturally put the guest first, even during busy or stressful moments
  • Lead by example and embrace a servant-leadership mindset
  • Value teamwork, accountability, and continuous improvement

Whats in it for you?:

  • Fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first hand from an experienced leadership team who cares about you personally
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities!
  • Competitive Pay
  • Free meals when working
  • Sundays off

Key Responsibilities

  • Greet guests with enthusiasm and genuine hospitality upon arrival and departure
  • Create emotional connections through eye contact, smiling, and attentive service
  • Deliver accurate orders and maintain speed and quality standards
  • Handle cash and credit transactions responsibly
  • Multitask efficiently in a fast-paced environment
  • Issue gift cards and assist with guest inquiries
  • Communicate clearly and respectfully with guests and team members
  • Honor and uphold the vision and values of the Chick-fil-A brand

Requirements

  • Must be at least 16 years of age
  • Willing and able to work a flexible schedule
  • Excellent communication and interpersonal skills
  • Ability to lift up to 50 pounds
  • Ability to stand and work on your feet for extended periods of time

Work schedule

  • Weekend availability
  • Day shift
  • Night shift

Benefits

  • Flexible schedule
  • Employee discount
  • Paid training
  • Other