Mistora is a new concept in Atlanta, GA!
We are seeking a friendly and enthusiastic Host/Host to join our dynamic team in the restaurant industry. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Your excellent communication skills and passion for guest services will help set the tone for our restaurant's hospitality.
Responsibilities
As the Host/Hostess, you are the first impression at Verdure Kitchen & Cocktails and set the tone for guests' experiences. You will answer phones, take reservations, and be responsible for seating guests according to availability. Your attention to detail and community are critically important, but your positive attitude will allow you to shine. This position is full time or part time.
- Greet each guest and facilitate the guest experience by welcoming them in a friendly and professional manner
- Communicate guest concerns to the manager, as appropriate
- Manages competing demands with patience and grace
- Ensures the guests are acknowledged when leaving the establishmen
- Answers the telephone within two rings and using proper telephone etiquette
- Accepts and organizes reservations, and prioritizes reservations to accommodate guests
- Manages the wait list
- Prepares seating assignments prior to service
- Helps fellow team members when appropriate
- Upholds the company's processes and procedures
- Organizes, stocks, and cleans the front area
- Greet guests, escorts them to their table and presents menus
- Take reservations via phone, in-person, or Tock
- Communicates all customer requests/special occasions to the appropriate server and/or manager on duty
- Walk through dining rooms, entryway and bathrooms to ensure they are kept clean throughout operations
- Perform opening and closing duties as needed
Qualifications
- High School Diploma or Equivalent Required
- Outgoing and engaging personality
- Proactive at identifying and completing work needs
- Ability to assess station needs and act accordingly
- Great spoken and written communication
- Ability to follow directions and remain calm in a fast-paced environment.
- Previous experience in food service or hospitality is preferred but not required.
- Familiarity with cash handling procedures and POS systems is advantageous.
- Basic knowledge of food preparation techniques and food handling safety standards is a plus.
- Must have the ability to multi-task. Ability to work with little supervision.
Benefits
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We offer many great benefits, including free early access to your pay through Homebase.
- Employee Discount
- much more coming soon.
Join us as we strive to create memorable experiences for our guests through outstanding hospitality!