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HVAC Counter Sales Associate

VP Supply Corp
Full-time
On-site
Rochester, New York, United States
$18 - $25 USD hourly
Marketing/Sales/Business Development/Retail
Full-time
Description

About VP Supply Corp

VP Supply Corp is a family-owned wholesale distributor of plumbing, HVAC, and electrical supplies with over 60 years of industry experience. With 18+ locations across New York, Pennsylvania, and beyond, we pride ourselves on providing dependable service, knowledgeable support, and long-term partnerships to contractors, builders, and homeowners.

We’re currently seeking a HVAC Counter Sales Associate to join our Rochester branch. This is a great opportunity for someone with HVAC knowledge who enjoys working directly with customers and being part of a fast-paced, team-oriented environment.


Position Overview

The HVAC Counter Sales Associate plays a key role in supporting our contractor and walk-in customers by providing product knowledge, order support, and exceptional service at the counter. This role is ideal for someone with HVAC experience who enjoys problem-solving, learning new products, and building strong customer relationships.


Schedule: Monday–Friday, 8:00 AM – 5:00 PM


Key Responsibilities

  • Greet and assist customers at the counter in a professional and friendly manner
  • Provide product recommendations and technical guidance based on customer needs
  • Process orders accurately using internal systems
  • Support customers with product availability, pricing, and order status
  • Maintain a clean, organized, and well-stocked counter area
  • Build strong relationships with repeat customers and contractors
  • Stay up to date on HVAC products, vendor offerings, and industry trends
  • Collaborate with warehouse and sales teams to ensure timely order fulfillment
  • Assist with light warehouse or order-picking tasks as needed
     
Requirements

 What We’re Looking For

  • 1–3 years of experience in HVAC, counter sales, or a related trade environment 
  • Strong product knowledge or hands-on HVAC experience preferred 
  • Customer-focused mindset with strong communication skills 
  • Ability to problem-solve and stay organized in a fast-paced setting 
  • Willingness to continue learning and growing within the HVAC industry
  • Reliable transportation and ability to work a consistent schedule
     

Why Join VP Supply?

  • Stable, growing company with long-term career opportunities
  • Supportive team environment with hands-on training
  • Opportunity to build industry knowledge and advance within the organization
  • Competitive hourly pay based on experience
  • Benefits package including health insurance, 401(k), paid time off, and more
     

Physical Requirements

  • Ability to stand for extended periods (up to 8 hours)
  • Occasional lifting of up to 50 lbs
  • Regular use of computers and standard office equipment
Salary Description
$18 - $25